News
-
RTI Electronics Strengthening its Position in South America
23 Jul 10 We are now pleased to present three new distributors in South America.
-
Important Solid State Detector Accessories by RTI Electronics
23 Jul 10 If you own an RTI Piranha or Barracuda multi-meter, you may want to consider adding two special solid state detectors specially developed by RTI Electronics.
-
Exciting Innovations at AAPM
14 Jul 10 RTI's display 756 will feature some of the most exciting X-ray QA products.
-
Quality-Assured Laboratories at RTI Electronics AB
14 Jun 10 This accreditation is a guarantee that our assignment is carried out impartially, fairly and based on internationally accepted standards. It provides third-party assurance that we have the quality management system to ensure all of our calibrations to be consistently of the highest quality.
-
Redesigned and Improved MAS-1
02 Jun 10 This month RTI releases the new redesigned MAS-1.
Frequently Asked Questions
FAQ Service & Support
If you log in, more FAQ will appear.
Start by filling out our Service Order Form. Here you mark/write what you want to send in to us. After that please contact our distributor for your country, they will guide you in your choice of calibrations, repairs and upgrades. This will result in a Calibration Order Form which tells us what you want us to do with your equipment.
If we don't have a distributor for your country, please contact us on: service@rti.se
When both these documents are filled in - the instrument is ready to send to us.
We have an average turn-around of two weeks.
We will always like to proivide quick and good service to you and to be able to do that we'll need to know what kind of instrument you have (type, serial number ...) and if you have the latest versions of software and/or firmware. Sometimes you can find answers to your problems in the manual or by checking that you have the latest versions of software and/or firmware.
Yes. Please mail us at: service@rti.se
No, not yet.
If the camera is mounted on the tube housing, vibrations may cause a blurring of the image. If this happens, we recommend that you instead mount the camera to an object which is firmly attached to the floor.